How we protect our infrastructure, your data, and every project we build. Security is not an afterthought — it's built in from day one.
ErrorVoid provides digital services including web development, web application development, UI/UX design, graphic design, video editing, SEO, email automation, VPS configuration, and website maintenance.
Each engagement begins with a written proposal or Statement of Work ("SOW") specifying scope, deliverables, timeline, and fees. The SOW, once accepted by both parties, forms the entire agreement for that project.
No work begins until a proposal is approved and the deposit payment is received.
Our standard payment structure:
Invoices are due within 7 days of issue. Late payments beyond 14 days may incur a 1.5% monthly interest charge and project work may be paused.
Refunds are available for work not yet started. Once development begins, deposits are non-refundable — but all completed work is yours.
Delays caused by the client may extend the project timeline, and ErrorVoid shall not be held liable for such delays.
Upon receipt of full payment, all custom assets and code created for your project are assigned to you — including design, graphics, and copy.
ErrorVoid retains rights to pre-existing tools and frameworks (licensed to you for use), and the right to showcase the project in our portfolio unless a confidentiality clause is agreed.
If you need full confidentiality (NDA), we're happy to sign one. Just request it before we start.
Requests outside the agreed scope will be quoted and billed separately as a change order. We always tell you before any out-of-scope work begins.
SEO rankings, ad performance, and conversion rates involve variables outside our direct control.
We welcome responsible disclosure of any security vulnerabilities you discover in our website or client projects we maintain. We take every report seriously and will respond promptly.
We apply strict controls to protect client and user data at every layer :
Either party may terminate with 14 days' written notice.
Upon termination, all completed and paid-for work and source files will be delivered to you within 7 days.
We may update this policy from time to time. We will notify you of significant changes by email or a prominent notice on our website at least 30 days before they take effect.
// NOTE — This security policy is reviewed and updated at minimum annually, or following any significant security incident or infrastructure change.
// Questions?
We explain any part of these policies in plain English.